Worldwide: 2-3 weeks
USA: 1-2 weeks

Our team ships as fast as possible, usually within 24-48 hours of handling. Delivery speed depends on your location and carrier.

Yes! We have a 14-day return policy. Your item must be unworn, unused, with tags, and in its original packaging. Proof of purchase is required.

Contact us at thesplitclub@gmail.com. We’ll provide instructions and a return shipping label. Items sent back without requesting a return first will not be accepted.

Yes. Non-returnable items include:
- Custom products (personalized orders)
- Sale items and gift cards
- Perishable goods (food, flowers, plants)
- Personal care items (beauty products)
- Hazardous materials, flammable liquids, or gases

Once your return is approved, refunds are issued to your original payment method within 14 business days. Processing times may vary with banks or credit card companies.

Inspect your order upon reception. If it’s defective, damaged, or the wrong item, contact us immediately at thesplitclub@gmail.com so we can make it right.

Yes! The fastest way is to return your current item and place a new order for the replacement.

For any questions, reach out at thesplitclub@gmail.com. We’ll get back to you as soon as possible.